At roda4d, your privacy is more than a legal obligation – it is a core value we take seriously. This document transparently explains how we collect, use, store and protect your personal data.
Six core privacy principles that underpin every decision we make regarding your personal data.
Roda4d collects only the data strictly necessary to provide our services to you. We do not collect excessive or irrelevant information. This "data minimisation" principle is the foundation of all our privacy practices.
All data you submit to roda4d — from registration details to financial transactions — is protected by 256-bit SSL encryption. This is the same security standard used by Malaysia's leading banks, including Maybank and CIMB.
Roda4D has never sold, rented, or traded your personal data to any third party for marketing or commercial purposes — and never will. Your data belongs to you; we are simply its custodians.
You have the right to access, correct, download or request deletion of your personal data at any time. Please contact the support team roda4d and we will process your request within 14 business days.
Roda4D sets defined retention periods for each data category. Transaction data is retained for 7 years to comply with financial regulations. Data that is no longer required is securely deleted in accordance with established procedures.
In the event of any security breach affecting your data, roda4d is committed to notifying you within 72 hours of a breach being detected, along with the steps taken to address the situation.
This Privacy Policy describes our personal data management practices roda4d (the roda4d.im website and all related services). By using our platform, you agree to the collection and use of information as described in this policy. We encourage you to read this document in its entirety carefully.
Roda4D takes privacy protection extremely seriously. As a digital entertainment platform serving hundreds of thousands of members across Malaysia, we understand that your trust depends not only on the quality of our games and the speed of our payouts, but also on how we handle the sensitive information you entrust to us.
This Privacy Policy has been drafted to comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in data management. We are committed to being transparent about the data we collect and giving you meaningful control over your personal information.
The term "personal data" in this document refers to any information that can be used to identify you, directly or indirectly — including your name, phone number, email address, payment information and activity records on the platform roda4d.
The following is data you have provided to roda4d actively during registration or while using our services:
| Data Category | Example | Primary Purpose |
|---|---|---|
| Identity Information | Full name, date of birth, identification card number | Account verification & KYC |
| Contact Information | Malaysian phone number, email address | Communication & account security |
| Payment Information | E-wallet account number, bank account number | Deposit & withdrawal processing |
| Verification Documents | MyKad copy, utility bill, bank statement | KYC & AML Compliance |
| Account Information | Username, password (hashed) | Secure access to the platform |
While you are using the platform roda4d, our system automatically records certain technical information:
Note: We do not collect sensitive information such as religion, race, health, or political views. Your precise GPS location data is not collected without your explicit consent.
Roda4d uses your personal data solely for the following purposes:
We may send you information about roda4d promotions, bonuses, and new features via email or SMS. You can opt out of marketing communications at any time using the unsubscribe link in our emails or by contacting our support team.
Roda4D does not sell, rent, or trade your personal data to third parties for marketing purposes. However, we may share data in the following limited circumstances:
We work with third-party service providers who help us operate the platform. They may only use your data for the purposes we direct:
Roda4d may disclose your data to government authorities, law enforcement agencies, or courts where required by Malaysian law, a valid court order, or to protect the rights and safety of other users.
All third-party providers working with roda4d are required to sign strict data protection agreements and uphold the same security standards we hold ourselves to.
Roda4D implements multiple layers of security to protect your personal data from unauthorised access, loss, alteration, or disclosure:
Roda4D uses cookies and similar technologies to enhance your experience on our platform. The following are the types of cookies we use:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Mandatory Session | Keeping you logged in and maintaining your basic platform preferences | Until logout |
| Mandatory Security | Preventing CSRF attacks and ensuring session security | Until logout |
| Performance Analytics | Analysing usage patterns to improve the platform | 12 months |
| Functionality Preferences | Remembering your language, theme and display settings | 6 months |
| Optional Marketing | Tailoring relevant promotions and offers for you | 30 days |
You can manage cookies through your web browser settings. However, disabling essential cookies may affect certain platform functionality. roda4d.
Your financial data receives the highest level of protection at roda4d. We do not store your credit card numbers, e-wallet PINs, or banking passwords on our servers. All payment processing is handled directly through licensed, PCI-DSS certified payment gateways.
Roda4D accepts the following local Malaysian payment methods, and the data we retain is limited to what is necessary to verify and record transactions:
All financial transaction records are stored in encrypted format and are only accessible by authorised finance personnel, with access logs that are fully audited.
As a member roda4d and residents of Malaysia, you have the following rights regarding your personal data:
You may request a copy of all personal data we hold about you within 30 days.
You may request the correction of inaccurate or incomplete data at any time.
You may request the deletion of your data, subject to statutory retention obligations.
You may request that we restrict the processing of your data in certain circumstances permitted by law.
You may request your data in a machine-readable format for transfer to another platform.
You may object to the processing of your data for direct marketing or preference analytics purposes.
To exercise any of the above rights, contact us at privacy@roda4d.im or via live chat within your account. We will process your request within 14 business days. No charges are applied for reasonable requests.
Roda4D is a platform exclusively for individuals aged 18 and above. We do not knowingly collect personal data from anyone under 18. Should we discover that a minor's data has been collected without proper age verification, we will take immediate action to delete that data and close the account in question.
If you have reason to believe that someone under the age of 18 has registered an account on roda4d, please contact us immediately at support@roda4d.im so that we may take the appropriate action.
In the course of operating the platform, your data may be processed or stored on servers located outside Malaysia — primarily by service providers such as game providers (Evolution Gaming, Pragmatic Play) operating from Europe and Asia.
Roda4D ensures that any cross-border data transfers are carried out with adequate safeguards through contractual agreements that bind those providers to data protection standards equivalent to Malaysia's PDPA. Your data will not be transferred to countries lacking adequate data protection without additional contractual safeguards.
Roda4d retains your personal data only for as long as necessary for the purposes outlined in this policy, or as required by law:
| Data Category | Retention Period | Justification |
|---|---|---|
| Active Account Data | Throughout active account period + 2 years | Service provision |
| Financial Transaction Records | 7 years | Financial regulatory requirements |
| KYC Documents | 5 years after account closure | AML/CTF Compliance |
| Security Logs | 12 months | Security investigations |
| Support Communications | 3 years | Service reference |
| Marketing Data | Until unsubscription + 30 days | Preference management |
Once the retention period expires, data is securely deleted using methods that ensure it cannot be recovered.
Roda4D reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or technological developments. The "Last Updated" date at the top of this page will always reflect the most current version.
For material changes that significantly affect how we handle your personal data, we will send a notification to your registered email address or via an in-account notification at least 14 days before the changes take effect.
Continued use of the platform roda4d after the effective date of any changes will be considered your acceptance of the updated Privacy Policy.
If you have any questions, concerns or requests regarding this Privacy Policy or the use of your personal data by roda4d, please reach out to us through the following channels:
Our Data Protection Officer will respond to privacy-related enquiries within 3 business days. For formal data rights requests, the response period is 14 business days as stipulated under Malaysia's PDPA.
Roda4D is committed to resolving every privacy concern fairly and transparently. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia.
A platform that puts your privacy first. Register now and enjoy a safe, rewarding gaming experience alongside more than 500,000 Malaysian members.